Coronavirus updates for Essex on Gateway 97.8

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Essex Welfare Service still available to those shielding and isolating

1st June 2020
Posted by Johnny Jenkins

Despite the easing of some Covid-19 restrictions the Essex Welfare Service (EWS) is still available to those who need to shield or might need to self-isolate over the coming months. 

There is no change to the service the EWS is providing and vulnerable residents are encouraged to still access the support available if required.  

Covid-19 is unlikely to just disappear and although restrictions are being eased for those shielding, residents are reminded to follow guidance safely and responsibly in order to protect each other and the most vulnerable. 

The EWS is there to provide support around daily living tasks for those who are shielding, such as shopping and collection of prescriptions. In addition, the service has also expanded to meet a wider range of needs. Residents feeling isolated or vulnerable, regardless of their age, health or circumstance, can now access support on:

  • Dementia care
  • Mental health
  • Parenting and family matters
  • Learning disability/autism
  • Caring responsibilities
  • Physical wellness

You can register for support at or call 0300 303 9988.

The revised government guidance for those shielding sets out how a shielded person can go outside once a day with members of their household or, for those shielding alone, with one other person from a different household. This is in accordance with evidence that the rate of transmission is much lower outside.

However, some important aspects of the guidance will remain the same. Apart from going outside once per day, as outlined above, a shielded person should continue to avoid all non-essential face to face contact. This means they should not go to places like supermarkets or to pharmacies. The support for shielded people remains in place and unchanged and this is why the Essex Welfare Service is reminding residents it is there to help.

Councillor David Finch, Leader of Essex County Council said:

“While there will be many residents who will be delighted that they can now go for a gentle walk and take in some fresh air, we know there are many who are still shielding and who are not yet ready to step outside their front door. This is why I want to remind people the Essex Welfare Service is available, and our volunteers are ready to help and support anyone who feels isolated and vulnerable. There is no need to suffer alone. Please get in touch if we can help.”