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A new report released today has revealed nearly two thirds (63 per cent) of the nation don’t completely trust their phone manufacturers, with trust so low that 28 per cent believe their phones are programmed to stop working as efficiently after just one year.
On average, mobile users say they notice their phone’s performance starts to decline after 19 months.
The cost of this to the consumer is estimated to be £128 over the course of a typical 24 month contract*
The ‘Phonespiracy Theory’ report, commissioned by HMD Global, delves into Britain’s relationship with smartphones, highlighting concerns with security, efficiency and design. Almost six in ten (58%) UK consumers have worries about their phones being hacked but less than a quarter (24%) download the necessary security updates immediately over the misapprehension these will damage their handsets and stop them from working.
Aston spoke to James Day, tech expert and editor-in-chief at stuff magazine to discuss the research and also offered advice as to what smart phone users can do when upgrading and keeping their phone’s safe from cyber crime and potential hacking.