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Telephone volunteers needed to help people experiencing homelessness this Christmas

16th December 2021
Posted by Aston Avery

National homelessness charity Crisis is calling on experienced advice workers across the country to sign up and volunteer to provide remote telephone support this Christmas to people experiencing homelessness.   

Christmas can be one of the hardest times of the year particularly for people who do not have a place to call home, which is why Crisis mobilises a huge volunteer taskforce to bring warmth, companionship, and vital services to those experiencing homelessness this festive season and all year round.   

Crisis is calling for people with experience in housing and homelessness, immigration, benefits and welfare rights, women’s rights and family or criminal law to volunteer between 24th December to 4th January to provide practical advice and support to help people take their first steps out of homelessness. As this is a remote phone service, people can volunteer their time from home and from any location in the country. 

Ian Richards, Head of Christmas at Crisis, said:

Crisis’ work is year-round, but when it comes to our Christmas services, it’s down to the generosity of our fantastic volunteers that we’re able to provide a safe and supportive place for those with nowhere to turn to over the holidays.  

“Telephone support is a lifeline for our clients at Crisis, providing practical support to help people take their first steps out of homelessness and introduce them to our year-round services. This year, our volunteering spaces are filling up quickly, but we still desperately need advice workers to help us ensure we can provide practical support to all who need it so please do sign up if you can!”

Crisis is also seeking volunteers for other roles including night shift hotel assistants and hairdressers. For information on all available roles, please follow this link