Finding the ripple of happiness

Black Friday, the day synonymous with bustling crowds and significant sales, is here. It’s a day that brings excitement for shoppers seeking the best deals and savings. However, for those working in retail and delivery, it’s a weekend that can bring long hours and stressful conditions.

Data from Deputy, a leading shift work management platform, highlights the increased workload shouldered by retail workers during these peak shopping times. On Black Friday, retail workers find themselves working 24% more hours, with a 24% increase on the following Saturday and a 29% increase on Cyber Monday compared to average days.

The impacts of shift work are well-documented. 24% of workers report negative health implications because of their shift work, with 23% expressing frustration with unpredictable schedules. 24% of workers also don’t think that they are paid fairly for their work.

Aston spoke to Dr Andy Cope and Jon Wilson from Deputy.