UK retailers have hastily put the final safety measures in place to allow social distancing and offer customers confidence as stores reopen. They are sure to look very different, but just how will our shopping experience change in the new normal?
Specsavers stores have been open throughout the pandemic, providing emergency eye and hearing care safely to those who need it and the high street staple is now expanding its safety and social distancing procedures as it moves to offer its full range of services to customers, who can now access routine tests in addition to the essential care on offer throughout lockdown.
Throughout the pandemic, hygiene measures – which adhere to Government and NHS regulations – have been in place to ensure customers and staff are safe. In store, staff will be equipped with PPE plus all eye and ear testing equipment and frames will be thoroughly disinfected after each use. Some stores will also have extended opening hours to accommodate their local community.
Aston spoke to Giles Edmonds, clinical services director at Specsavers to discuss about the measures they are taking to make sure staff and customers are safe and discuss how the in-store experience will change.