Legal action taken over Westgate car park scandal

In the past few months, there has been widespread dismay over Smart Parking’s ownership of Westgate Car Park, in Basildon Town Centre.

Residents were angry about being charged automatically, resulting in many unfair fines.

MP for South Basildon and East Thurrock, Stephen Metcalfe has said, on his website:

“I am pleased that after protracted negotiations finally Smart Parking’s unfair and exploitative practices at Westgate in Basildon have been brought to an end.

I remain concerned about the parking operation, outstanding charges and the damage to the reputation of Westgate shopping centre that Smart Parking’s practices have caused.

I hope that this news is welcomed by the local champions who have campaigned tirelessly to end the sharp practices of Smart Parking. The scheme in operation was the last thing local businesses needed when already facing unprecedented high street challenges. This is a victory for local people over exploitative business practice.”

MP for Basildon and Billericay, John Baron commented:

“I have been contacted by a number of constituents who have been caught out by PCNs at Westgate carpark issued by Smart Parking, despite believing they have abided by the terms of parking. 

Stephen Metcalfe MP and I have been liaising directly with Smart Parking to instigate a number of changes but I was pleased that the car park owners, MJ Mapp, are now taking control of the car park.

I look forward to working with MJ Mapp to ensure that car parking revenue is collected in a fair manner going forward.”

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IMAGE: Gezz Moore